Velocity by Customer Dynamics
Velocity by Customer Dynamics
Velocity by Customer Dynamics is an all-in-one outbound campaign, omni-channel and compliance solution for Webex Contact Center's Dialer.
Velocity by Customer Dynamics is an all-in-one outbound campaign, omni-channel and compliance solution for Webex Contact Center's Dialer.
Velocity by Customer Dynamics is an all-in-one outbound campaign, omni-channel and compliance solution for Webex Contact Center's Dialer. With Velocity you can:
- Run Voice, SMS & Email through omni-channel campaigns
- Connect your contacts through API, CSV, and SFTP connections
- Use dynamic segments to create smart real-time lists
- Control your outbound strategy and cadence
- Sort and prioritize your contacts
- Manage compliance through call windows & suppression rules Dial across predictive, Preview, IVR (agentless) & TCPA complaint modes
To get started, you will need a Webex Contact Center account and Active Velocity account. To sign up for a Velocity Account Email [email protected] or visit https://www.customerdynamics.com/velocity-cicsco-webex and fill out the form. Pricing is billed as a one-time set up cost and ongoing monthly per agent license. For pricing information email [email protected]
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Velocity by Customer Dynamics is an all-in-one outbound campaign, omni-channel and compliance solution for Webex Contact Center's Dialer. With Velocity you can:
- Run Voice, SMS & Email through omni-channel campaigns
- Connect your contacts through API, CSV, and SFTP connections
- Use dynamic segments to create smart real-time lists
- Control your outbound strategy and cadence
- Sort and prioritize your contacts
- Manage compliance through call windows & suppression rules Dial across predictive, Preview, IVR (agentless) & TCPA complaint modes
To get started, you will need a Webex Contact Center account and Active Velocity account. To sign up for a Velocity Account Email [email protected] or visit https://www.customerdynamics.com/velocity-cicsco-webex and fill out the form. Pricing is billed as a one-time set up cost and ongoing monthly per agent license. For pricing information email [email protected]