Cut through Webex Contact Center complexity with Expo XT for Power BI!

Expo XT simplifies pulling WxCC data (calls, trends, agents, queues) into actionable Power BI dashboards. Key features include:

• Complete WxCC analytics & visualizations.
• Custom agent performance scorecards & tracking.
• Advanced queue and cradle-to-grave reporting.
• AI-powered Smart Narrative insights.
• Comprehensive historical data analysis.

How to Get Started: Install the app free from Microsoft AppSource to explore with sample data. Then, contact Metropolis Corp to purchase the required subscription.

Requirements & Pricing:

• Requires an active Webex Contact Center license.
• Requires a Power BI Pro/PPU license.
• Requires an active, paid Expo XT subscription from Metropolis Corp.
• Note: The paid Expo XT subscription is mandatory for live data connection and full functionality.

For subscription details, visit: Learn More